All systems are operational

Past Incidents

Sunday 19th May 2024

No incidents reported

Saturday 18th May 2024

Other Fiber cut on link between Betembourg and Frankfurt

The link we're using to connect our datacenter in Frankfurt to our network in Luxemburg is currently interrupted due to water damage in the Saar region. Our network has re-routed traffic via a different path, making the impact minimal. But we are currently running via reduced redundancy for the parts of our network located in Belgium and Germany.

  • Our supplier informed us, that the damaged fiber cable is now repaired and fully functional again. Traffic is now being routed as usual and redundancy has been fully restored.

  • We've been in touch with our supplier, who themselves are in touch with their supplier, who has confirmed the damaged cable. Access to the cable in difficult due to the heavy damage in the area.

    We will keep you updated as soon as we have further information

  • Friday 17th May 2024

    Other Part of our DNS resolvers is experiencing issues

    1 of our DNS resolvers is experiencing issues in resolving queries. We are currently investigating.

  • Everything looks stable again.

  • There was a disk issue regarding our caching files. We have adapted the configuration and are now monitoring the situation

  • Voxbi Cloud PBX Performance issue for some virtual PBXes

    On some virtual machines we notice performance issues right now. These machine react delayed due to higher load. Team is investigating the root cause for it.

  • Higher disk latency on underlaying host was causing machines to react delayed. Changes were applied to fix the issue.

  • Thursday 16th May 2024

    No incidents reported

    Wednesday 15th May 2024

    No incidents reported

    Tuesday 14th May 2024

    No incidents reported

    Monday 13th May 2024

    No incidents reported